# Privacy FAQ Canonical page: https://fuser.studio/legal/privacy-faq Answers to the data-protection and procurement questions businesses ask about Fuser. These are the questions we hear most from professionals, studios, and IT teams evaluating Fuser for business use. The contractual versions of these commitments live in our [Terms of Service](https://fuser.studio/legal/terms) and [Data Processing Agreement](https://fuser.studio/legal/dpa); this page is the plain-language summary. ## Do you train AI models on my data? **No.** Fuser does not train AI models on your content, and we do not permit the third-party AI providers we use to include your content in their training data. This is a contractual commitment in our [Terms of Service](https://fuser.studio/legal/terms), not just a policy statement. Every AI provider we send your content to is listed on our [Sub-Processors](https://fuser.studio/legal/sub-processors) page, and our agreements with them restrict use of your data to serving our requests. Two things are yours to decide: if you train a custom Style on images you upload, that model is trained at your direction and for your use; and if you connect your own API key for a provider, that provider's handling of your data is governed by your agreement with it. ## Who can see my projects? Your projects are private by default. They become visible to others only through the sharing settings you (or your Organization's admins, for team workspaces) control — invited collaborators, your team, or the public if you choose to publish. In an Organization's workspaces, admins can access all content, including projects you haven't shared. Files you upload or generate are stored at hard-to-guess web addresses; anyone you give such an address to can open the file. Internally, Fuser treats your non-public content as confidential: employee access is restricted to what's needed to operate, secure, and support the Service, under confidentiality obligations. That commitment is contractual — see the Confidentiality section of our [Terms of Service](https://fuser.studio/legal/terms). ## Who owns what I make in Fuser? You do. You own what you upload, and as between you and Fuser, you own all rights in AI-generated output — our Terms include an express assignment to you of any rights Fuser might have in it. Output may additionally be subject to the underlying model provider's terms and to applicable law (the copyright status of AI-generated work varies by jurisdiction). ## Can I use what I make commercially? Yes, in accordance with your plan. You're responsible for ensuring you have rights to your source material and that your use of outputs doesn't infringe third-party rights (see the next question). ## What are the risks of importing media from the web? Content sourced from the internet carries intellectual-property risk, and you are responsible for having the rights to anything you upload. As a rule of thumb: - **Lower risk:** moodboards, composition references, color palettes, loose stylistic inspiration. - **Higher risk:** minor modifications of existing copyrighted images; extending or recreating someone else's photo or artwork; using a real person's likeness without consent. When in doubt, use licensed or original material. ## Do you offer indemnification? We do not currently offer a blanket indemnity for AI-generated output — candidly, almost no one in this industry does, and we'd rather tell you that directly than bury it. Some upstream model providers offer their own output indemnities under their terms. Enterprise customers can discuss specific indemnification and liability terms as part of a master agreement: legal@fuser.studio. ## Are you SOC 2 compliant? **SOC 2 verification is currently in progress.** In the meantime, our security posture today: the Service runs on Cloudflare's network, with our primary database on Supabase (AWS, US East); encryption in transit and at rest; role-based access controls; audit logs of organization activity and billing changes; and logical separation of each customer's data; access to customer content is restricted to personnel who need it under confidentiality obligations. If SOC 2 is a requirement for your procurement, contact legal@fuser.studio — we can share our current security documentation and audit timeline under NDA. ## Do you support SSO? Yes. Google sign-in is available to everyone. Organizations on the Teams plan can set up single sign-on with SAML or OIDC (for example Okta, Microsoft Entra ID or Google Workspace), verify their email domain, and require members to sign in through SSO. ## How do teams and permissions work? Fuser Organizations follow a hierarchy: **organization → teams → folders → projects**. Admins manage members and roles and can see members' credit usage; access flows down the hierarchy, so you can scope a collaborator to a single team or folder without exposing the rest of the workspace. Members' personal projects outside the Organization stay personal — admins don't get access to them. When a member leaves, the Organization keeps the content in its workspaces. ## Do you offer a Data Processing Agreement (DPA)? Yes. Our [Data Processing Agreement](https://fuser.studio/legal/dpa) covers GDPR/UK GDPR and US state privacy law requirements, including breach notification, sub-processor change notifications with an objection right, audit support, and Standard Contractual Clauses for international transfers. Organizations on the Teams plan, and enterprise customers, can execute it by emailing legal@fuser.studio. ## What support comes with a paid plan? All users can reach support@fuser.studio. Subscribers on the Professional and Teams plans get priority email support. **Teams organizations get a dedicated Slack channel with the Fuser team and a 24-hour first-response target** on business days. Enterprise customers can negotiate additional support commitments contractually. ## How do I export or delete my data? You can download your project files and apps from within the Service at any time. To delete your account, or to get a copy of your personal data, email privacy@fuser.studio from the address on your account — see the Your Rights section of our [Privacy Policy](https://fuser.studio/legal/privacy). When a paid plan ends, your content stays in your account on the free plan; if you ask us to delete it, we do. ## Where is my data stored? Fuser runs on Cloudflare's global network, with our primary database in the United States (AWS, US East). Some project data is stored on Cloudflare's network in the region closest to where it was first created, and some AI models you can choose are operated outside the United States. The location of every service provider that touches your data is listed on the [Sub-Processors](https://fuser.studio/legal/sub-processors) page. For EEA/UK customers, international transfers are covered by Standard Contractual Clauses under our [DPA](https://fuser.studio/legal/dpa). ## Something we didn't answer? Email legal@fuser.studio — procurement and security questionnaires welcome.